amq standing desk manual
Welcome to the AMQ Standing Desk Manual! This guide provides essential information for assembling, using, and maintaining your Activ-PRO series desk. Learn how height-adjustable desks promote better posture, reduce health risks, and enhance productivity. Discover how to customize your workspace for maximum comfort and efficiency.
Overview of the AMQ Activ-PRO Series

The AMQ Activ-PRO series is a cost-effective, high-quality line of electric sit-stand desks designed to meet the growing demand for healthier workspaces. Built with durability and ergonomics in mind, these desks offer seamless height adjustment, allowing users to switch between sitting and standing effortlessly. The series is part of a booming market, driven by studies linking prolonged sitting to health risks. With its robust construction and advanced features, the Activ-PRO series is tailored for home offices, collaborative environments, and training rooms. It combines affordability with premium performance, making it a popular choice for those seeking to enhance productivity and well-being. The desks are equipped with user-friendly controls and preset options, ensuring a personalized experience. Whether for individual use or large-scale setups, the Activ-PRO series delivers reliability and comfort, aligning with AMQ’s commitment to innovative, high-standard furnishings.
Importance of Height-Adjustable Desks for Health
Height-adjustable desks, like the AMQ Activ-PRO series, play a crucial role in promoting better health and well-being. Studies have shown that prolonged sitting is linked to various health risks, including shorter life spans, cardiovascular issues, and musculoskeletal problems. By allowing users to switch between sitting and standing throughout the day, these desks help reduce the negative effects of sedentary behavior. Standing while working can improve posture, reduce back and neck pain, and increase energy levels. Additionally, it can boost calorie burn and metabolic activity, contributing to better overall health. The ability to customize workspace height also encourages movement and breaks the cycle of static sitting. This makes height-adjustable desks a practical solution for creating a healthier work environment. They not only enhance physical well-being but also improve mental focus and productivity, making them a valuable investment for long-term health and workplace satisfaction;
Installation and Assembly Guide
This section provides a comprehensive guide to assembling your AMQ Activ-PRO desk. Follow step-by-step instructions for unboxing, preparing components, and safely assembling the desk. A video guide is also available for visual assistance.
Unboxing and Preparing the Components
Begin by carefully unboxing your AMQ Activ-PRO desk to ensure all components are included. Check for the desk frame, tabletop, control panel, and any additional accessories. Organize the hardware, such as screws and Allen wrenches, for easy access during assembly. Review the manual or video guide to familiarize yourself with the parts and tools needed. Before starting, ensure a clean, flat workspace to assemble your desk. If any components are missing or damaged, contact AMQ Customer Care immediately. Properly preparing the components will streamline the assembly process and ensure a smooth setup experience.
Step-by-Step Assembly Instructions
Start by attaching the desk legs to the frame using the provided screws and Allen wrench. Ensure the legs are evenly aligned and securely tightened. Next, connect the control panel to the desk frame, following the wiring diagram in the manual. Attach the tabletop to the frame by aligning the pre-drilled holes and tightening the bolts firmly. Install any additional accessories, such as cable management clips, to keep your workspace organized. Once all components are assembled, test the desk’s height adjustment by pressing the up and down buttons on the control panel. If the desk does not move, check the connections and ensure the power is on. Refer to the video guide for visual instructions if needed. Proper assembly ensures smooth operation and longevity of your AMQ Activ-PRO desk.
Video Guide for Assembly
A comprehensive video guide is available to help you assemble your AMQ Activ-PRO desk efficiently. The video demonstrates each step, from unboxing to final setup, ensuring a smooth assembly process. It covers attaching the legs, connecting the control panel, and securing the tabletop. The guide also shows how to properly align and tighten all components. Additionally, it highlights essential safety precautions and tools required. The video is available on the AMQ website or YouTube channel, providing clear, visual instructions for first-time assemblers. By following the video, you can avoid common mistakes and ensure your desk is assembled correctly. If you encounter any issues, the video includes troubleshooting tips or suggests contacting AMQ Customer Care for assistance. This resource is designed to make assembly straightforward and stress-free, allowing you to enjoy your height-adjustable desk sooner.
Height Adjustment and Customization
This section covers how to adjust your AMQ desk to your preferred height, preset settings, and customize it for optimal comfort. Learn how to use the control panel for smooth transitions and reset options for a tailored experience.
How to Adjust the Desk Height
To adjust the height of your AMQ standing desk, start by ensuring the area around the desk is clear of obstacles. Press and hold the up or down arrow buttons on the control panel until the desk reaches your desired height. For preset heights, press the corresponding numbered button (1, 2, 3, or 4) to quickly adjust to your preferred setting. If you need to fine-tune the height, release the button and press it again to make small adjustments. The desk will stop automatically when it reaches the minimum or maximum height. Always ensure the desk is stable and evenly balanced during adjustment. For safety, avoid overloading the desk with heavy objects and keep children away while adjusting. If the desk does not respond, refer to the troubleshooting section or contact AMQ Customer Care for assistance. Regular height adjustments can help maintain proper posture and comfort throughout the day.
Presetting the Desk Height
Presetting your AMQ standing desk height allows for quick and convenient adjustments throughout the day. To set a preset height, adjust the desk to your desired position using the up or down arrows. Once at the preferred height, press and hold the corresponding numbered button (1, 2, 3, or 4) until it beeps or flashes, confirming the height is saved. Repeat this process for additional presets. The default preset height is 25.5 inches, but you can customize it to suit your needs. To use a preset, simply press the corresponding button, and the desk will automatically adjust to the saved height. If the desk does not respond, ensure it is not overloaded and reset it if necessary. Presetting your desk height enhances efficiency and ensures a comfortable working experience. Regularly test your presets to maintain accuracy and adjust as needed for optimal ergonomics.
Using the Control Panel for Smooth Adjustment
The control panel on your AMQ standing desk is designed for seamless height adjustments. Use the up and down arrows to manually adjust the desk to your preferred height. For preset heights, press the corresponding numbered button (1-4) to automatically adjust to your saved settings. To ensure smooth operation, avoid overloading the desk beyond its weight capacity. If the desk malfunctions, press and hold both arrows for 5 seconds to reset it to factory settings. Regularly clean the control panel with a soft cloth to maintain functionality. For optimal performance, test your presets periodically and adjust as needed. The control panel’s intuitive design makes it easy to customize your workspace, promoting comfort and productivity throughout the day. Always refer to the manual for troubleshooting tips or contact AMQ Customer Care for assistance.

Troubleshooting Common Issues
For smooth operation, reset your desk by pressing the up and down arrows for 5 seconds. Address motor or control panel malfunctions by ensuring proper power supply and clearing obstructions. Contact AMQ Customer Care for unresolved issues.
Resetting the Desk to Factory Settings
Resetting your AMQ standing desk to factory settings is a straightforward process. To do this, simultaneously press and hold the up and down arrows on the control panel for 5 seconds. This action will reset the desk to its original factory settings, which can resolve issues like uneven movement or incorrect height calibration. After resetting, the desk will automatically lower to its minimum height, indicating the process is complete. Note that any preset heights or custom settings will be erased during this reset. If the desk does not respond, ensure it is properly plugged in and free from obstructions. For persistent issues, power cycle the desk by unplugging it for 30 seconds before retrying the reset. If problems continue, contact AMQ Customer Care for further assistance. Regular resets can help maintain optimal performance and ensure smooth operation of your height-adjustable desk.
Addressing Motor or Control Panel Malfunctions
If your AMQ standing desk experiences motor or control panel issues, start by ensuring the desk is properly plugged in and free from obstructions. Check for loose connections or debris that may interfere with the motor’s operation. If the desk fails to move, attempt a factory reset by pressing and holding the up and down arrows for 5 seconds. This often resolves software-related malfunctions. If the issue persists, power cycle the desk by unplugging it for 30 seconds before reconnecting. For control panel problems, ensure the buttons are clean and functioning correctly. If the desk still does not respond, contact AMQ Customer Care for professional assistance. Their team can provide advanced troubleshooting or arrange for repairs if needed. Regular maintenance and proper usage can help prevent such malfunctions, ensuring your desk operates smoothly for years to come.

Maintenance and Upkeep
Regularly clean the desk surface with a soft cloth and mild detergent. Lubricate moving parts annually to ensure smooth operation. Check and tighten screws periodically to maintain stability and performance over time.
Cleaning and Lubricating the Desk
Regular cleaning and lubrication are essential to maintain the smooth operation and longevity of your AMQ standing desk. Start by wiping the desktop with a soft, dry cloth to remove dust and debris. For tougher stains, use a mild detergent diluted in water, but avoid harsh chemicals or abrasive cleaners that could damage the finish. Pay special attention to the control panel and moving parts, ensuring they remain free from dirt and grime.

Lubricate the desk’s mechanical components, such as the lifting columns and glides, annually. Use a silicone-based spray lubricant, applying a light coat to moving parts. Avoid over-lubrication, as it may attract dust and dirt. After lubricating, wipe off any excess with a clean cloth to prevent residue buildup.
For the control panel, gently clean with a damp cloth and dry immediately to prevent moisture damage. Regular maintenance ensures your desk operates smoothly and lasts for years.
Regular Maintenance Tips for Longevity
Regular maintenance is crucial to ensure your AMQ standing desk continues to function optimally and lasts for years. Start by cleaning the desk regularly to prevent dust and dirt from accumulating, especially in moving parts like the lifting columns and glides. Use a soft cloth to wipe down surfaces, and avoid harsh chemicals that could damage the finish.
Inspect and tighten any loose screws or bolts periodically to maintain stability. Lubricate the desk’s mechanical components, such as the lifting mechanism, every 6–12 months with a silicone-based spray to ensure smooth height adjustment. Avoid overloading the desk beyond its weight capacity to prevent motor strain.
Check the control panel and cables for damage or wear. If you notice any issues, address them promptly to prevent further problems. By following these maintenance tips, you can extend the lifespan of your AMQ standing desk and enjoy consistent performance.
Safety Guidelines and Precautions
Always follow safety guidelines to ensure safe usage of your AMQ standing desk. Avoid overloading the desk beyond its weight capacity and keep children away while adjusting. Ensure the surface is stable and even. Regularly inspect for wear or damage to prevent accidents. Keep loose clothing or jewelry away from moving parts. Never leave the desk unattended while in motion. Follow the manufacturer’s instructions for proper handling and adjustment. By adhering to these precautions, you can enjoy a safe and efficient workspace experience with your AMQ standing desk.

Safe Usage Practices
To ensure a safe and efficient experience with your AMQ standing desk, follow these essential practices. Always maintain a stable and even surface to prevent wobbling or tipping. Avoid overloading the desk beyond its weight capacity, as specified in the manual. Keep children and pets away while adjusting the height to prevent accidents. Regularly inspect the desk for wear or damage, addressing any issues promptly. Ensure loose clothing or jewelry does not get caught in moving parts. Never leave the desk unattended while it is in motion. Always use the control panel responsibly, and avoid sudden or extreme height adjustments. Keep the area around the desk clear to prevent tripping hazards. By adhering to these guidelines, you can enjoy a safe and comfortable working environment with your AMQ standing desk.
Weight Capacity and Load Distribution
Your AMQ standing desk is designed to support a maximum weight capacity, ensuring stability and safety. Always adhere to the recommended weight limit, typically between 250-300 pounds, depending on the model. Proper load distribution is crucial to prevent imbalance or damage. Place heavier items, such as monitors or equipment, centrally and avoid overloading one side. Ensure the desk is on a level surface to maintain even weight distribution. Never hang objects from the desk or place items that could cause instability. Regularly check for any signs of strain or wobbling, which may indicate excessive weight. If unsure about the capacity, refer to the specifications in your manual. By following these guidelines, you can ensure your desk remains stable and functions optimally for years to come.

- Place heavier objects near the center.
- Avoid exceeding the recommended weight capacity.
- Keep the desk on a stable, even surface.

Customer Support and Resources
For assistance, contact AMQ Customer Care at cc@amqsolutions.com or (877) 801-0370. Access online manuals, guides, and troubleshooting tips on their official website for a seamless experience.
- Visit the AMQ website for resources.
- Call or email for direct support.

Contacting AMQ Customer Care
For any questions or support regarding your AMQ standing desk, contact their dedicated customer care team. Reach them via email at cc@amqsolutions;com or call toll-free at (877) 801-0370. Their team is available to assist with troubleshooting, assembly guidance, or general inquiries.
Whether you need help with resetting your desk, addressing motor issues, or understanding preset height settings, AMQ’s customer support is ready to provide solutions. They also offer online resources, including manuals and video guides, to ensure a smooth experience with your Activ-PRO series desk.
- Email: cc@amqsolutions.com
- Phone: (877) 801-0370
- Visit their website for additional support materials.
AMQ is committed to helping you maximize the benefits of your height-adjustable desk. Don’t hesitate to reach out for assistance!
Accessing Online Manuals and Guides

AMQ provides comprehensive online resources to help you make the most of your standing desk. Visit their official website to access detailed manuals, assembly guides, and troubleshooting tips. These resources are designed to ensure a seamless experience with your Activ-PRO series desk.
From step-by-step assembly instructions to video tutorials, AMQ offers a variety of materials to assist you. You can also find presetting guides, maintenance tips, and safety precautions to keep your desk in optimal condition. For convenience, all manuals are available in downloadable PDF format.
- Visit the AMQ website: www.amq.com
- Explore the “Support” or “Resources” section for manuals and guides.
- Access video tutorials for assembly and customization.
These online resources are regularly updated to provide the latest information and support. Whether you need assembly help or maintenance advice, AMQ’s online manuals and guides have you covered.
With the AMQ Standing Desk Manual, you now have all the tools and knowledge to maximize your workspace’s potential. From assembly and customization to maintenance and troubleshooting, this guide has covered everything you need to know. By following the steps outlined, you can ensure your desk operates smoothly, providing years of comfort and productivity.
Remember to take advantage of AMQ’s online resources, including manuals, video guides, and customer support, for any additional assistance. Regular maintenance and proper usage will extend the life of your desk, while presetting and customization options allow you to tailor your workspace to your needs.
Investing in an AMQ standing desk is a step toward better health and efficiency; With this manual, you’re equipped to make the most of your purchase. Happy working!